John Yerhot – Building technical support/customer experience teams for 15+ years.

Picture of John Yerhot. It is in black and white and he is smiling.

I’m John and I have been building technical teams that support developer software for 15+ years.

In the early 2000’s I built small web applications for school districts in rural Minnesota, helped companies like Kickstarter survive Super Bowl ad traffic at one of the first platform as a service startups, and was a founding member of the GitHub Enterprise Support team.

Since thatI’ve spent time with smaller companies like Instabase, Tidelift, PlanetScale, and Replit helping them build support and customer success teams. I have also flipped burgers at McDonalds, answered the phone for the L.A. Times, and attended community college before all that.